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Warranty, Return policy to factory – Monroe Electronics 639 User Manual

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WARRANTY

Monroe Electronics, Inc. warrants to the owners, each instrument and sub-assembly manufactured by
them to be free from defects in material and workmanship for a period of two years after shipment
from factory. This warranty is applicable to the original purchaser only.

Liability under this warranty is limited to service, adjustment or replacement of defective parts (other
than fuses or batteries) on any instrument or sub-assembly returned to the factory for this purpose,
transportation charges prepaid.

This warranty does not apply to instruments or sub-assemblies subjected to abuse, abnormal operat-
ing conditions, or unauthorized repair or modification.

Since Monroe Electronics, Inc. has no control over conditions of use, no warranty is made, or implied
as to the suitability of our product for the customer’s intended use.

THE WARRANTY SET FORTH IN THIS ARTICLE IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRAN-
TIES AND REPRESENTATIONS, EXPRESS, IMPLIED OR STATUTORY INCLUDING, BUT NOT LIMITED TO
THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS. Except for obligations expressly
undertaken by Monroe Electronics, in this warranty, Owner hereby waives and releases all rights,
claims and remedies with respect to any and all warranties, express, implied or statutory (including
without limitation, the implied warranties of merchant ability and fitness), and including but without
being limited to any obligation of Monroe Electronics with respect to incidental or consequential
damages, or damages for loss of use. No agreement or understanding varying or extending the
warranty will be binding upon Monroe Electronics unless in writing signed by a duly authorized
representative of Monroe Electronics.

In the event of a breach of the foregoing warranty, the liability of Monroe Electronics shall be limited
to repairing or replacing the non-conforming goods and/or defective work, and in accordance with the
foregoing, Monroe Electronics shall not be liable for any other damages, either direct or consequen-
tial.

RETURN POLICY TO FACTORY:

Materials returned to Monroe must have a Return Material Authorization number. To obtain a RMA
number, contact our l Customer Service at 585-765-2254 or fax 585-765-9330. Customers have 30 days
to determine that the product ordered fills their need and performs as described in Monroe’s litera-
ture. Units returned for approved repair or credit, must be in the original packaging including all
parts and paperwork plus be in very good physical condition. If not, the customer is billed the cost to
refurbish the unit and for missing accessories and merchandise. No products may be returned for
exchange or credit after 12 months of the shipment date. Monroe reserves the right to repair
or replace units under warranty.

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