KBC Networks EE2CL - Manual (Page 14)

Extended Ethernet User Manual
Manual-EE2CL_Series-Rev1304.docx
Copyright © KBC Networks Ltd. 2013
Page 14 of 19 www.kbcnetworks.com
3 Troubleshooting
When the device is powered on, the blue Power LEDs will light to indicate the
presence of power. If the power LEDs flash then the power supply is cycling on and
off due to overload conditions please check to see whether there are any of the
following:
• Wiring faults
• Excessive loading
If the BNC LED does not light after a wire is connected between two EE2CL units
please check the following:
• Verify that the cable connecting the two units is not greater than 1500m in
length
If the PoE LED does not light after a cable is connected to the port please check the
following:
• Verify that the cable being used is Cat5, 5e or 6
• Check that the power to both the EE2CL and the connected device are
switched on
• Check that all cables are firmly seated
• Check that the power adaptors are all functioning
If there is no video being passed through the system, please check that you are
using a managed Ethernet switch. The EE2CL unit will block unknown multicast
packets and hence the video will be blocked. IGMP is required for a properly
configured multi-cast network.