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Troubleshooting guide – ILUMINARC Ilumipod™ 42 IP User Manual

Page 25

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Technical Information

Ilumipod 42 IP Optic Series User Manual Rev. 6

21

Troubleshooting Guide

Symptom

Cause(s)

Action(s)

Low light intensity

Dirty lens assembly

Clean the fixture regularly

Misaligned lens assembly

Install/adjust lens assembly properly

Group of LEDs not illuminating

Faulty LED

Replace LED board

Faulty LED driver

Replace LED driver board

One LED does not illuminate

Faulty LED

Replace LED board

Faulty LED driver

Replace LED driver board

No LEDs illuminate

Faulty LED board

Replace LED board

Faulty LED driver board

Replace LED driver board

Faulty main board

Replace main board

Circuit breaker/fuse keeps
tripping/blowing

Excessive circuit load

Check total load placed on the electrical
circuit

Short circuit along the power wires

Check for a short in the electrical wiring

Fixture does not power up

No power

Check for power on power outlet

Loose or damaged power cord

Check power cord

Faulty internal power supply

Replace internal power supply

Fixture does not respond to
DMX

Wrong DMX addressing

Check Control Panel and unit addressing

Damaged DMX cables

Check DMX cables

Wrong polarity on the controller

Check polarity switch settings on the
controller

Loose DMX cables

Check cable connections

Faulty DMX interface

Replace the Display/Main board

Faulty Display/Main board

Replace the Display/Main board

DMX signal problems

Non DMX cables

Use only DMX compatible cables

Bouncing signals

Install terminator as suggested

Long cable / low level signal

Install an optically coupled DMX splitter
right after the fixture with the strong signal

Too many fixtures

Install an optically coupled DMX splitter
after unit #32 or before

Interference from AC wires

Keep DMX cables separated from power
cables or fluorescent/black lights