Troubleshooting guide – ILUMINARC Ilumipod™ 42 IP User Manual
Page 25
Technical Information
Ilumipod 42 IP Optic Series User Manual Rev. 6
21
Troubleshooting Guide
Symptom
Cause(s)
Action(s)
Low light intensity
Dirty lens assembly
Clean the fixture regularly
Misaligned lens assembly
Install/adjust lens assembly properly
Group of LEDs not illuminating
Faulty LED
Replace LED board
Faulty LED driver
Replace LED driver board
One LED does not illuminate
Faulty LED
Replace LED board
Faulty LED driver
Replace LED driver board
No LEDs illuminate
Faulty LED board
Replace LED board
Faulty LED driver board
Replace LED driver board
Faulty main board
Replace main board
Circuit breaker/fuse keeps
tripping/blowing
Excessive circuit load
Check total load placed on the electrical
circuit
Short circuit along the power wires
Check for a short in the electrical wiring
Fixture does not power up
No power
Check for power on power outlet
Loose or damaged power cord
Check power cord
Faulty internal power supply
Replace internal power supply
Fixture does not respond to
DMX
Wrong DMX addressing
Check Control Panel and unit addressing
Damaged DMX cables
Check DMX cables
Wrong polarity on the controller
Check polarity switch settings on the
controller
Loose DMX cables
Check cable connections
Faulty DMX interface
Replace the Display/Main board
Faulty Display/Main board
Replace the Display/Main board
DMX signal problems
Non DMX cables
Use only DMX compatible cables
Bouncing signals
Install terminator as suggested
Long cable / low level signal
Install an optically coupled DMX splitter
right after the fixture with the strong signal
Too many fixtures
Install an optically coupled DMX splitter
after unit #32 or before
Interference from AC wires
Keep DMX cables separated from power
cables or fluorescent/black lights