DynaScan 55″ 3000 nit High Brightness LCD with Super Narrow Bezel DS551LX4 - Manual (Page 28)

DS551LX4 User Manual 27
Troubleshooting
ISSUE RECOMMENDED SOLUTION
No image is displayed.
•
Check whether the DVI in cable is completely plugged in.
•
Check whether the main switch is in the ON position, and the
power cord is completely plugged in.
•
Check whether the image source’s resolution is set to 1920
×
1080 (1080p).
•
Check whether the DVI cable is damaged or bent excessively.
Nothing happens when
switching the main switch on.
•
Unplug the power cord from the socket and plug it in again after
a few seconds to reset the Signage.
Note: Unplugging the power cord will not change the settings.
Image is unstable.
•
Check whether the DVI in cable is completely plugged in.
The remote control does not
work.
•
Check whether there are batteries in the remote control.
•
Check the batteries for freshness, polarity, etc.
•
Check whether the remote is in the operation range.
•
Bright light may interfere with the remote control. Please avoid
using the remote control near special fluorescent lights or neon
lights.
Auto on/off does not work or
does not function properly.
•
Check whether the TIMER setting in the menu is set to “OFF”.
•
Check whether the “Power On Time” and “Power Off Time”
settings are set correctly.
Cannot control the display
remotely via RS-232.
•
Check whether the RS-232 cable is connected properly.
If you are still having trouble with your DynaScan DS² Professional LCD, contact your dealer or
DynaScan directly for more assistance.