DirecTV H10 User Manual

Page 77

Chapter 5

Problems with Caller ID
4

You must subscribe to Caller ID service through your local phone company.
Also, check to be sure your Caller ID feature is turned on (see page 63).

If you are plugging your receiver to a wireless phone jack, note that it typically does not
transmit Caller ID information and you may need a special wireless phone jack to use
with Caller ID service. See the user’s manual that came with the wireless phone jack to see
if it transmits Caller ID information. If it doesn’t, either connect the phone line directly
to a standard wall-mount phone jack or install a wireless phone jack that transmits Caller
ID information.

DIRECTV HD Receiver will not turn on
4

Check to make sure the power cord is plugged into the DIRECTV HD Receiver and the
wall outlet.

Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in
something else.

Make sure the remote control is on DIRECTV mode, and press TV POWER ON.

Press TV POWER ON, then press it a second time.

Check batteries in remote control.

Be sure remote control is pointed at remote sensor, and the front of the receiver is not

blocked.
4

Unplug the receiver. Wait ﬁve minutes. Plug it in again.

Troubleshooting