Atlona AT HDAIR - Manual (Page 30)

www.atlona.com | toll free: 1-877-536-3976
For International: 1- 408-962-0515
30
Problem/Question Symptoms Solution
The External Dis-
play is not activated
No image is displayed by the remote
screen (external display).
Check to see that the video cable
between the A/V Adapter and the
display screen is connected properly
and securely.
Ensure that you have selected the
correct input source in the display
screen controls (e.g. HDMI, VGA,
Line In, and Digital Input).
Check to see that the power supply
to the display screen is connected
properly.
Make sure that the Screen Resolu-
tion that is set on the PC is support-
ed by the external display. Please
see Sec. ‎5.2 Configuring the Display
via the Display Icon Context Menu
and Sec. ‎5.3.3 Adjusting Screen
Resolution for instructions.
The A/V Adapter is
not activated
No image is displayed by the remote
screen, and the A/V Adapter LED is off.
Make sure you have connected the
power supply to the correct port on
the A/V Base.
Movie playing is
disrupted by moving
the laptop
Some laptop models offer an active
hard-disk protection feature that locks
the hard-disk when too much motion is
detected by the laptop. This may cause
movie playing to be disrupted when mov-
ing or jarring the laptop.
Disable or lower the sensitivity of the
active hard-disk protection mecha-
nism.
Movie playing per-
formance is poor
Movie playing is jumpy or uneven or may
get stuck due to weak wireless connec-
tion.
Open the Wireless USB Manager
and check the Connection Quality
indication - adjust the distance and/
or the line of sight between the PC
and the A/V Adapter to improve the
wireless connection quality.
Online movies
freeze in full screen
mode
Movie freeze when going to full screen
mode on websites which use an embed-
ded Adobe Flash player.
In the Adobe Flash Player Settings
screen, uncheck the Enable hard-
ware acceleration option. Please see
Sec. ‎5.4 Optimizing Wireless Video
Display.
Video does not play
properly on Apple’s
QuickTime player
When using QuickTime player, the video
looks green/pink or does not play on the
remote display.
Open QuickTime: Click Start >
Program Files > QuickTime. On the
QuickTime application click Edit >
Preferences > QuickTime Prefer-
ences, and then switch to Safe Mode
under the Video setting.