Atlona AT PCLINK User Manual
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Problem/Question
Symptoms
Solution
Channel busy message 
displays when I try to 
change the channel
Note: manual channel
selection may be restrict-
ed by local communica-
tion regulation laws.
External radio interference may exist 
close to the PC/device Channel selec-
tion SW may have failed
Another wireless system may be in use in prox-
imity to the PC or device environment, and may 
cause temporary interference to the wireless USB 
system. Try to select a different channel (where 
applicable - local regulatory restrictions may apply)
Close the message box, detach the PC Adapter 
from your PC and re-attach it. If the message dis-
plays again, try to change the channel again.
Problems with Pairing
see also - Appendix B: 
Pairing Procedure
The Pairing procedure does not result 
in the confirmation screen “WIRE-
LESS USB device has been paired”, or 
results in an error message.
Detach and re-attach Device Adapter
OR
Re-attach PC Adapter, then attach Device Adapter
OR
Detach all Adapters, restart PC and tryPairing 
again
Pairing with multiple 
Hosts present – each 
pairing must
correspond to a specific 
PC Adapter (Host)
see also - Appendix 
B:Pairing Procedure
If more than a single PC Adapter 
(Host) has been attached to the PC at 
any time, the pairing process requires 
that at least one PC Adapter be con-
nected while the Device Adapter is 
being paired
Ensure that a single PC Adapter is attached to 
the PC, and then re-attach the Device Adapter to 
perform Pairing
