Atlona AT PCLINK User Manual

Page 29

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Problem/Question

Symptoms

Solution

Movie playing is disrupt-
ed by moving the laptop

Some laptop models offer an active
hard-disk protection feature that locks
the hard-disk when too much motion
is detected by the laptop. This may
cause movie playing to be disrupted
when moving or jarring the laptop.

Disable or lower the sensitivity of the active hard-
disk protection mechanism.

Movie playing perfor-
mance is poor

Movie playing is jumpy or uneven or
may get stuck due to weak wireless
connection.

Open the Wireless USB Manager and check the
Connection Quality indication - adjust the dis-
tance and/or the line of sight between the PC
and the DisplayDock to improve the wireless con-
nection quality.

Online movies freeze in
full screen mode

Movie freeze when going to full screen
mode on websites which use an em-
bedded Adobe Flash player.

In the Adobe Flash Player Settings screen, un-
check the Enable hardware acceleration option.
Please see Sec.
Error! Reference source not found.
Error! Reference source not found.

Video does not play

properly on Apple’s

QuickTime player

When using QuickTime player, the

video looks green/pink or does not

play on the remote display.

Open QuickTime:

Click Start > Program Files

> QuickTime. On the QuickTime application

click

Edit > Preferences > QuickTime Prefer-

ences, and then switch to Safe Mode under the

Video setting.

TV by default is setup

to a specific resolution,

and is not scanning the

HDMI for supported

resolutions

When connecting a TV in HDMI

mode the picture on the TV is too

big (only part of my laptop screen is

showing)

When connecting a TV in HDMI

mode the picture on the TV is too

small (Black bars are seen around

the picture)

In the TV setup screen look for a method for

either:

• Enabling the HDMI scan

• Switch to PC mode

• Disable Over Scan

If neither of these modes is available, please

try to select different screen resolutions in the

TV until you find one that fits the resolution you

have selected on your laptop screen settings.

For more Display

Adapter tips and infor-

mation:

Please refer to the

Support Knowl-

edgebase section of the DisplayLink

website for more specific information

and answers to questions:

www.displaylink.com/support/

knowledgebase.php

For basic definitions, see the

Fre-

quently Asked Questions:

www.displaylink.com/setup_faqs.

html.