SurgeX UPS-3000-OL - Manual (Page 26)

© SurgeX | Technical Support: 800-645-9721 | surgex.com Page 25
On-Line UPS User Manual
Models: UPS-1500-OL, UPS-2000-OL, UPS-3000-OL
SX-BDL-1500, SX-BDL-2000
12. Troubleshooting
Issue
Audible
Alarm
Alarm Description What You Should Do
The “Input”
letters in the
second row of
the LCD are
flashing
Two Beeps
per second
at startup for
8 total
seconds
The Input Voltage or frequency
may be beyond the normal
acceptable range.
Verify that utility voltage and frequency is
within acceptable range. If so, contact
support.
The “Input”
letters in the
second row of
the LCD are
flashing
One beep
per 2
minutes
Possible mis-wiring AC line and
neutral line
Check wiring of input to UPS (reversed
wiring, etc) Rewire, if necessary
Battery
Indicator
Flashing
One beep
per second
Batteries are undercharged,
disconnected or need to be
replaced.
Check UPS batteries. If necessary
reconnect batteries, wait 12 hours to
charge or replace defective batteries
Utility Normal-
UPS has no
AC input
N/A
Possibility that circuit breaker on
UPS has tripped
Reset circuit breaker
Insufficient
battery run-
time
Once every
4 seconds
in DC mode
“On batt” displayed on LCD
1. If batteries are undercharged let UPS
charge batteries at least 12 hours
2. After charging, if runtime is still
insufficient, replace with new batteries
3. Reduce output load to lengthen runtime
UPS will not
start after
pressing the
“On/Off”
button
N/A
1. Insufficient time for button
depression
2. UPS has no battery connected
3. Battery voltage is too low to
power the load
4. Fault has occurred inside the
UPS
1. Depress the “On/Off” button for at least
three seconds
2. Make sure the batteries are connected
and the connector on the battery cartridge
is “mated” correctly
3. Plug the UPS in, remove all loads, and
allow to charge for 12 hours
4. Contact dealer for service details
Major fault
detection by
the UPS
Constant
beep
Type of fault and fault code
displayed on LCD.
Review abnormal process information
table listed below in this manual and take
appropriate action, If problem does not
resolve contact supplier for service and
provide error code(s)