StorCase Technology DE110 - Manual (Page 3)

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StorCase Technology, Inc. Ultra320 DE110 User's Guide - Rev. A03
LIMITED WARRANTY
STORCASE TECHNOLOGY, Incorporated (“StorCase”) warrants that its products will be free
from defects in material and workmanship, subject to the conditions and limitations set forth
below. StorCase will, at its option, either repair or replace any part of its product that proves
defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by StorCase on an exchange basis, and will be either new or
reconditioned to be functionally equivalent to new.
This warranty does not cover any product damage that results from accident, abuse, misuse,
natural or personal disaster, external power surge or failure, or any unauthorized disassem-
bly, repair or modification. StorCase will not be responsible for any software, firmware or other
customer data stored within, or interfacing with a StorCase product.
Duration of Warranty
Twelve-Year Warranty: The following StorCase products are covered by this warranty for
a period of twelve (12) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express® Profile (model types "DX") removable device enclosures.
Seven-Year Warranty: The following StorCase products are covered by this warranty for a
period of seven (7) years from the original date of purchase from StorCase or its authorized
resellers: all Data Express Classic (model types "DE") removable device enclosures and all Data
Silo®, Data Stacker® and InfoStation® external expansion chassis, except for those compo-
nents integrated into or purchased separately for use with these products which are identified
and covered by the three-year or hard drive warranties described below. All StorCase interface
cables and other accessories specifically intended for use with the StorCase products identified
above are also covered by this (7) year warranty.
Three-Year Warranty: The following components integrated into or purchased separately for
use with StorCase Data Express, Data Silo, Data Stacker and/or InfoStation products are subject
to warranty for a period of three (3) years from the original date of purchase from StorCase or
its authorized resellers: all RAID controllers, power supplies, fans and blowers.
Two-Year Warranty: The following StorCase products are covered by this warranty for a
period of two (2) years from the original date of purchase from StorCase or its authorized
resellers: all Rhino®JR fixed external expansion chassis (model types “FJR”) and all RhinoJR
removable device enclosures (model types “RJR”).
One-Year Warranty: All StorCase products identified as Reconditioned or “Special Inventory”
are covered by this warranty for a period of one (1) year from the original date of purchase from
StorCase or its authorized resellers. Reconditioned products may only be exchanged for
reconditioned products.
Hard Disk Drive Warranty: All hard disk drives purchased from StorCase or through its
authorized resellers, whether purchased separately or integrated into StorCase products, are
subject to the warranty terms and conditions provided by the drive manufacturer.
Third Party Software Warranty: All third party software purchased from StorCase for use
with and/or as part of StorCase products is subject to the warranty terms and conditions
provided by the software manufacturer.