Envelope feeding problems – Pitney Bowes DM1100 User Manual
Page 173

DM1100™ Digital Mailing System Operating Guide
SV62146 Rev. D
10-7
Envelope(s) getting
jammed
•
Envelopes dimensions are
outside the acceptable range
(piece of mail is too thick,
pieces of mail are incorrect
size, etc.) for mailing system.
•
Feeder adjustment is set too
high.
Refer to the Specifications section in this guide
for the acceptable envelope dimensions.
To clear a jam in the feed deck:
1.
Lift the main cover.
2.
Lift the upper drive release lever and raise
the upper drive assembly.
3.
Remove the piece of mail.
Envelope Feeding Problems
Description
Possible Causes
Solution
Upper Drive Release Lever
Raising the Upper Drive Assembly