Pitney Bowes DM925 User Manual

Dm925, Dm series, Digital mailing system

Table of contents

Document Outline

Alerting Messages
FCC Compliance
FCC Compliance of Modem
- Pitney Bowes Contact Information List
- Chapter 1 - Read this First
- Chapter 2 - Meet the DM Series™ Digital Mailing System
- Chapter 3 - Mail in a Minute
- Chapter 4 - Running Mail
- Chapter 5 - Mailing System Setup
- Chapter 6 - Adding Postage
- Chapter 7 - INVIEW™ Accounting
- Chapter 8 - Reports
- Chapter 9 - Maintaining and Updating
- Chapter 10 - Troubleshooting
- Chapter 11 - Supplies and Options
- Chapter 12 - Specifications
- Appendix A - Glossary
- Index
PB Web Sites
Our Help Desk
Postage By Phone® System
Pitney Bowes Supplies
What’s in this Guide
Other Information
What You Need to Know
- USPS Requirements
Safety Requirements
- Read all instructions before you attempt to operate the machine. Use the equipment only for its intended purpose.
- U7P0 Power Stacker
  - If your stacker has an AC adapter to power the stacker:
Important Information About Powering Off Your DM Series™ Digital Mailing System
Introducing the DM Series™ Mailing System
Features and Benefits
- Postage Security Device
- Easy-to-Use IntelliLink® Control Center
- Variety of Communications Options
- Ability to Use Other Pitney Bowes Equipment
  - U7P0 Power Stacker.
- Accounting and Reporting
- Advertisements and Inscriptions
- Shape Based Rating
- Optional Permits
Parts of the Mailing System
- Mailing System Exterior
  - The Digital Mailing System Exterior
- Mailing System Interior
- The IntelliLink® Control Center
Mail in a Minute
Preparing Your Mail
Running the Mail
Printing Postage Tapes
Navigating Hints
Applying Postage and Running Mail
Determining the Correct Postage Mode
- Feeding Mail or Printing Tape?
Preparing Your Mail
About Running Mail
- Tips on Feeding Mail
- About Printing Postage Tapes
Selecting the Postage Mode and Running the Mail
- Mode Selection: Reduced Speed
- Mode Selection: Key in Postage
- Mode Selection: W-O-W® - Weigh- On-The-Way®
- Mode Selection: Weigh First Piece
- Mode Selection: Differential Weighing
- Mode Selection: Manual Weight Entry
- Mode Selection: Attached Scale
- Mode Selection: Attached Scale - AutoTape
- Mode Selection: Print Permit
- Mode Selection: Seal Menu
- Mode Selection: Time and Date Stamping
Selecting or Deselecting an Account
- Selecting an Account
- Deselecting an Account
Selecting the Class, Carrier, Special Services or Options
- Selecting ZIP Codes and Zones
- Selecting a Country
- Selecting a Smart Class™
Selecting the Meter Stamp Options
- Meter Stamp Options: Date
- Meter Stamp Options: Advertisement
- Meter Stamp Options: Inscription
- Meter Stamp Options: Print Position
- Meter Stamp Options: Multiple Tapes
- Meter Stamp Options: Custom Messaging
Using Electronic Confirmation Services
- Overview
- Using Confirmation Services Before Printing Postage
- Adding Confirmation Services After Printing Postage
- Editing, Deleting or Sending Confirmation Services Records
- Using Electronic Return Receipt (ERR)
- Customer Reference Number (ERR)
  - Processing Electronic Return Receipt with a Customer Reference Number
- Off-Line Electronic Return Receipt (ERR)
Adding Postage or Changing the Date
- Adding More Postage
- Changing the Date
Clearing the Batch Count
Navigating Hints
Overview of Mailing System Set Up
Setting the Display Language
Adjusting Display Contrast
Adjusting the Feeder Deck Sensor
Setting the Date and Time of Day
Selecting Autostart
Setting Up a Supervisor Password
- Creating a Supervisor Password
- Password Protecting an Operation
Setting Up a Lock Code
Setting Up the Scale and Selecting Rates
- Scale/Rates: Attached Scale
- Scale/Rates: Autoscale
- Scale/Rates: Carrier/Class Display
- Scale/Rates: Class if New Piece
- Scale/Rates: Destination if New Piece
- Scale/Rates: Destination if New Class
- Scale/Rates: Autoclear Destination Value
- Scale/Rates: BMC Intra ZIP
- Scale/Rates: Confirm Svc
- Scale/Rates: Smart Classes
- Scales/Rates: Auto Rate Large Envelope
Setting Up Postage By Phone® Meter Payment System
- Phone/Network Set Up: PBP Account #
- Phone/Network Set Up: Dialing Prefix
- Phone/Network Set Up: PB Phone #
- Phone/Network Set Up: My Phone #
- Phone/Network Set Up: Modem Type
- Phone/Network Set Up: Use LAN Firewall Settings
- Phone/Network Set Up: Network Settings
- Phone/Network Set Up: Remote PC Refill
Configuring High/Low Funds Warning
- Setting the Low Funds Warning Value
- Setting the High Value Warning for Key In Postage
Configuring Low Ink Warning
- 1st Low Ink Warning
- 2nd Low Ink Warming
Configuring System Timeouts
- Standby Mode: Least Power Usage
- Timeouts: Display Sleep
- Timeouts: Sleep
- Timeouts: Normal Preset Timer
- Timeouts: Feeding Timeout
- Timeouts: Transaction Timeout
Defining Presets
- Defining Normal Preset Values
- Defining Custom Preset Values
  - Defining Custom Preset Values
- Store Advance Date in a Custom Preset
- Editing Custom Preset Values
- Viewing, Renaming, or Deleting Presets
Creating Custom Messages
- Specifications
- Postal Rules and Guidance
- Creating a Custom Message for the First Time
- Adding Additional Custom Messages
- Selecting/Deselecting a Custom Message
- Viewing a Custom Message
- Editing a Custom Message
- Deleting a Custom Message
- Envelope Guidance
- Drop Shipment Endorsement
Taking the Meter Out of Service
Adding an Optional Printer
Configuring the Optional Barcode Scanner
- Setting the Default Scan Type
- Adding Barcode Prefixes
- Combining Barcodes
- Setting Auto-Enter
Postage By Phone® Meter Payment System
Your Postage Meter
Connection Alternatives
USPS Rekey Requirements
Managing Your Postage Funds
Connecting Your Postage Meter to a LAN
Connecting Your Postage Meter to an Analog Phone Line
- Which connector do I use?
- Connecting Your Mailing System to a Remote Analog Phone Line
Checking Available Funds in Your Postage Meter
Checking Your Postage By Phone® Meter Payment System Account Balance
Adding Postage
Postage Pass - Automated Postage Refill
- Recommended Funds Values
- Setting the Auto Refill Amount
- Setting the Low Funds Value
- Enabling/ Disabling Automated Postage Refill
Navigating Hints
Overview of Accounting
Before You Begin
Using the INVIEW™ Accounting Setup Procedures
Setting Up the Mailing System for INVIEW™ Accounting
- Setting the Accounting Period
- Setting Up a Global Surcharge or Discount
- Selecting an Accounting Type
- Setting the INVIEW™ Accounting Owner
- Turning INVIEW™ Account Passwords On or Off
- Turning Weight Breaks On or Off
- Setting a Station ID
- Selecting Job ID Requirements
  - Requiring Job IDs
  - Autoclearing Job IDs
- Reporting Options
  - Including Active and Inactive Accounts
  - Including Zero Values
- Clearing Account Data
Setting Up Operators
- Enabling Operators
- Enabling Operator Passwords
- Creating Operators
- Setting Operator Auto Log Off
- Deleting Operators
- Viewing and Editing Operators
Working with INVIEW™ Accounts
- INVIEW™ Accounting Account Structure
- Creating an Account
- Creating an Subaccount or Subsubaccount
- Viewing or Editing an Account
- Deleting an Account
Running Mail
- Selecting an Account in Time Date Stamping Mode
- Selecting an Account in Seal Only Mode
- Entering a Batch Surcharge
- Selecting a Job ID
Transaction Options
- Entering Manual Transaction
- Viewing the Transaction Log
- Transferring Transaction Data
- Clearing the Transaction Log
- Setting the Condition for the Log Full Warning
- Defining the Action to Take When the Log is Full
- Printing Transaction Receipts
INVIEW™ Accounting Reports
- Printing Reports
- Report Printing Queue
- Report Macros
- Custom Reports
- Transaction Log Report
- Weight Break Account/Class Report
- Weight Break Carrier/Class Report
- Weight Break Job ID/Class Report
- Account Summary Report
- Quick Profile Report
- Accounting Setup Report
- Account List Report
- Account Speed Code List Report
- Operator List Report
Resync with Host PC
Introduction
Viewing a Report
Printing a Report
- Report Print Queue
Single Account Report
Multi-Account Summary Report
- Internal Printer Version
- External Printer Version
Last Five Refills Report
USPS Confirmation Services Report (System Printer Required)
Account List Report (External Printer Required)
Funds Report
System Set Up Report
Error Report
Job Report
Data Capture Report (Non-US Use Only)
Electronic Return Receipt Report
Installed/ Pending Rates Report
Last Rates Downloaded Report
View Download Log Report
Items to Keep On Hand
Cleaning the Exterior
Tape Maintenance
- Installing a New Tape Roll
E-Z Seal® Sealing Solution Maintenance
- Filling the Moistener Bottle
- Cleaning the Moistener Brush
- Replacing the Moistener Brush
Printer Maintenance
- Cleaning the Printhead Nozzles
- Printing a Test Pattern
Replacing the Ink Cartridge
Changing the Printhead
Changing the Wiper Blade Assembly
Performing Updates or Adding Features
How to Troubleshoot your Mailing System
Width Sensor Warnings
Hopper Sensitivity Adjustments
Ink Waste Tray Full Warning
Envelope Sealing Problems
Envelope Feeding Problems
Tape Feeding Problems
IntelliLink® Control Center Problems
Weigh-On-The-Way® Problems
Printing Problems
Postage Refill Problems
Getting Help
Ordering Supplies
Ordering a Pitney Bowes Supply Catalog
- Consumables You Can Order
Printhead Kit and Wiper Blade Replacement
USPS Confirmation Services Labels
Accessories You Can Order
- Advertisements and Inscriptions
Equipment Specifications
- Power and Compliance
- Operating Conditions
- Capacities and Features
Accounting Features
Mailing Materials