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Troubleshooting – Pitney Bowes E707 User Manual

Page 39

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5. Troubleshooting

E707 METERS

The information below lists corrections to problems that might arise
during use of your meter. If a problem persists, call Pitney Bowes.

Clearing errors
To clear most error conditions, press the Clear (

C

) key. If un-s u c c e s s-

ful, unplug your meter, wait 30 seconds, and re c o n n e c t .

General

Display difficult to read
Adjust display contrast using Setup key or move meter to another
location.

No power display is blank
Check outlet and power supply connection. do not use an outlet
controlled by a switch.

A four-digit number displays /

Clear

(

C

). If

unsuccessful, umplug the meter, wait 30 seconds, and reconnect.

The printhead is jammed. Remove any paper; press Clear (

C

).

does not display

1. ZIP code not installed or inspection required. Press

Postage Refill

and

enter $0.00 to allow Pitney Bowes to install your ZIP.

2. Out of ink. Use

function to install a

new ink cartridge.

This displays if one of the following occurs:
1. Printing is complete.
2.

Enter

was not pressed when a new postage value was being set. Remove

the envelope; press

Enter

; reinsert envelope to print postage.

3. The meter woke up when an envelope was inserted. Remove the enve-

lope so the postage amount can be displayed before you print
postage.

REMOVE ENVELOPE

INSTALL INK CARTRIDGE?

READY

PRINTER JAMMED

METER ERROR:XXXX

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