Troubleshooting – Pitney Bowes E707 User Manual
Page 39

5. Troubleshooting
E707 METERS
The information below lists corrections to problems that might arise
during use of your meter. If a problem persists, call Pitney Bowes.
Clearing errors
To clear most error conditions, press the Clear (
C
) key. If un-s u c c e s s-
ful, unplug your meter, wait 30 seconds, and re c o n n e c t .
General
Display difficult to read
Adjust display contrast using Setup key or move meter to another
location.
No power display is blank
Check outlet and power supply connection. do not use an outlet
controlled by a switch.
A four-digit number displays /
Clear
(
C
). If
unsuccessful, umplug the meter, wait 30 seconds, and reconnect.
The printhead is jammed. Remove any paper; press Clear (
C
).
does not display
1. ZIP code not installed or inspection required. Press
Postage Refill
and
enter $0.00 to allow Pitney Bowes to install your ZIP.
2. Out of ink. Use
function to install a
new ink cartridge.
This displays if one of the following occurs:
1. Printing is complete.
2.
Enter
was not pressed when a new postage value was being set. Remove
the envelope; press
Enter
; reinsert envelope to print postage.
3. The meter woke up when an envelope was inserted. Remove the enve-
lope so the postage amount can be displayed before you print
postage.
REMOVE ENVELOPE
INSTALL INK CARTRIDGE?
READY
PRINTER JAMMED
METER ERROR:XXXX
39