Laerdal SimMan 3G Trauma - Manual (Page 42)

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TROUBLESHOOTING
Troubleshooting
System Setup
Problem
– Lost data or total system failure (General System failure).
Solution
– Should system shut down or all data is lost or corrupted; please
contact your local Laerdal Service Center.
Stability And Connection In Access Point Mode
(Ap) (Patient Simulator Created Network)
Problem
– Connection between LLEAP and/or Patient Monitor and Patient
Simulator is lost.
Causes
– Other software on PCs may interfere with LLEAP or Patient
Monitor.
– Multiple network connections may interfere with transmissions
between our software and Patient Simulator.
Possible Solutions
– Remove unnecessary software on PCs.
– Disable other networks.
Stability and Connection in Client Mode
Problem
– Connection between LLEAP and Patient Monitor and Patient
Simulator is lost.
Causes
– Patient Simulator has been positioned where limited connectivity
to external network exists.
– Other software on PCs may interfere with LLEAP and/or Patient
Monitor.
Possible Solutions
– Move Patient Simulator to improve connectivity to external
network.
– Remove unnecessary software on PCs.
LLEAP
Problem
– Unable to log on to the computer.
Causes
– If the user decides to change the log on behavior it will require
a password.
Solutions
– Default password is “SimUser”.
Changing Patient Simulator Wireless
Network Display Name
If operating more than one Patient Simulator, ensure that each
simulator has its own unique SSID name. For more information see
Simulator Firmware & Network Wizard Help.
Voice Conference Application
Problem
– Sound from Patient Simulator to LLEAP is not working.
Possible Solutions
– Check that the microphone has not slipped out of place. Open
the head skin zipper, located at the back of the head, enough to
reveal the ears.
– Ensure that the microphone is positioned in the cup located
towards the top of the ear with the black surface facing
outwards.
Problem
– Instructor microphone not picking up sound.
Possible Solutions
– Unplug and re-plug the headset to your computer.
– Ensure correct sound device is selected. In Voice Conference
Application main menu, select , . – Check volume settings in Windows. Ensure microphone is not muted.DebriefingSee section Troubleshooting in SimView User Guide or
SessionViewer User Guide.Patient SimulatorProblem – Unpredictable behavior.Possible Solutions – Patient Simulator malfunctions may be caused by loose cables, tubes or connectors. Open the torso and check if any items
appear to have become disconnected or are leaking. See
Opening the Torso. – In case of fluid leakage, power off the Patient Simulator and contact Laerdal Technical Service.Problem – Identifying a single Patient Simulator when there are multiple simulators on a network?Solutions – When checking the Patient Simulator’s pulse, the
– Check volume settings in Windows. Ensure microphone is not
muted.
Debriefing
See section Troubleshooting in SimView User Guide or
SessionViewer User Guide.
Patient Simulator
Problem
– Unpredictable behavior.
Possible Solutions
– Patient Simulator malfunctions may be caused by loose cables,
tubes or connectors. Open the torso and check if any items
appear to have become disconnected or are leaking. See
Opening the Torso.
– In case of fluid leakage, power off the Patient Simulator and
contact Laerdal Technical Service.
Problem
– Identifying a single Patient Simulator when there are multiple
simulators on a network?
Solutions
– When checking the Patient Simulator’s pulse, the
Simulator> dialog of LLEAP will indicate which Patient Simulator
is pulse palpated.
Airway Contamination
Problem
– Simulator airways have become contaminated from mouth-to-
mouth rescue breathing.