Hall Research SC-VD-2 - Manual (Page 11)

VGA - to - DVI Video Scaler
9
4. Troubleshooting
There are no field serviceable parts or circuits in the device. If you think
that the device is malfunctioning (or you have no picture output), please
first try to reset to factory default settings by pressing the “+” and “-”
buttons (or “menu” and “-” buttons) simultaneously for 2 seconds (See
above).
Contacting Hall Research Technologies
If you determine that your scaler is malfunctioning, do not attempt to repair
the unit. Contact HRT’s Tech. Support at 714-641-6607.
Before you do, make a record of the history of the problem. We will be able
to provide more efficient and accurate assistance if you have a complete
description.
Shipping and Packaging
If you need to transport or ship your Video Processor:
• Package it carefully. We recommend that you use the original
container.
• Before you ship the units back to Hall Research Technologies for
repair or return, contact us to get a Return Authorization (RMA)
number.
5. Specifications
General
Input Format: Analog RGBHV, YPbPr, YCbCr
Input Signal: RGB: 0.7Vp-p, 75 ohm, HV: 3 to 5 Vp-p TTL
Y: 1 Vp-p 75 ohm; PbPr: 0.7 Vp-p 75 ohm
Input Connector: HD-15 Female VGA
Output Format:
Digital RGBHV or Analog RGBHV or Analog YPbPr
Output Connector: 29-pin DVI-I
Power:
5V DC at 2 A max (Universal power supply included)