Exo Terra Repti Flo 200 - Manual (Page 7)

Service
If you have any problem or question about the operation of this
product, please let us try to help you before you return the product
to your dealer. Most problems can be handled promptly with a
phone call. When you call (e-mail or write), please have all relevant
information such as model number and/or part numbers available,
as well as the nature of the problem. Call our Customer Service
Department:
Canada Only:
Toll Free Number 1-800-555HAGEN (1-800-554-2436)
Between 9:00 am and 4:30 pm (Eastern Time)
U.S.A. Only:
Toll Free Number 1-800-724-2436
Between 9:00 am and 4:00 pm (Eastern Time)
U.K. Only:
Helpline Number 01977 556622
Between 9:00 am and 5:00 pm
For Authorized Warranty Repair Service:
Return pump with dated receipt and
reason for return to:
Canada:
Rolf C. Hagen Inc. 3225 Sartelon St.,
Montreal Quebec H4R 1E8
U.S.A.:
Rolf C. Hagen (U.S.A.) Corp. 305 Forbes Blvd,
Mansfield, MA. 02048
U.K.:
Rolf C. Hagen (UK) Ltd. California
Dr. Whitwood Industrial Estate Castleford,
West Yorkshire WF10 5QH
For general information on our whole product range,
explore our websites at:
www.exo-terra.com or www.hagen.com.
GUARANTEE
This guarantee is limited to the pump unit only. The pump unit is
unconditionally guaranteed for defects in material or workmanship
for a period of 2 years from date of purchase. The guarantee is
valid with proof of purchase only. The guarantee does not cover
consequential loss or damage of or to animate or inanimate objects.
This guarantee is valid only under normal operating conditions for
which the pump is intended. This guarantee will not apply to any
pump unit subjected to improper use, negligence or tampering.
The motor is factory sealed, tampering will void guarantee. This
guarantee does not affect your statutory rights.
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