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Questions about pay per view – DirecTV Digital Satellite Recorder User Manual

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C h a p t e r 8

T r o u b l e s h o o t i n g

Questions About Pay Per View

How do I record a pay per view event?

If it is on now, tune to the channel carrying the program and press RECORD.

If it is on later, go to live TV, press the GUIDE button to see the guide. Highlight the

program and press SELECT.

How do I cancel a pay per view purchase?

You can cancel pay per view purchases before the program airs on the Purchases

screen. For more information, see page 85.

Pay per view purchases made by phone must be canceled by phone as well. (A $5.00

order assistance fee is charged for pay per view orders made by phone.)

I can’t order a pay per view program.

It may be too late to purchase the program you want. To quickly see other times the

program will be on, do this: In Live TV, tune to the station carrying the pay per view

program you want. There should be a notice saying “This showing is no longer

available.” Press GUIDE to see the guide. Press the RECORD button to see Program

Information for the program. Select “View upcoming showings.” To see live TV

again, press GUIDE.

In general, pay per view events can be ordered through the recorder within 24 hours of

their air time. If you see a message that says cost information is not available, you can

wait until less than twenty-four hours before the program airs and try again.