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Troubleshooting, Video and audio, Remote control – Dynex DX-32L150A11 User Manual

Page 32: Video and audio remote control

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Troubleshooting

29

DX-32L/37L/40L/46L

2 Press or to highlight Setup, then press . The Setup menu

opens.

3 Press

or

to

highlight

Restore Default, then press ENTER.

A confirmation box opens.

4 Press

or

to

select

Yes, then press ENTER.

5 Press EXIT to close the menu.

Troubleshooting

Before calling for service, check the following information for possible
solutions to problems you may experience. If none of these solutions
work, turn off the TV, then turn it on again.

Caution: Do not try to repair the TV yourself. Refer all servicing to

qualified repair personnel.

Video and audio

Remote control

Problem

Solution

No picture (screen is not lit)
and no sound.

• Make sure that the power cord is

plugged in.

• Press POWER

on the TV or the

remote control.

• Make sure that the correct video

input source is selected. For more
information, see “Selecting the
video input source
” on page 13.

• Try another channel. The station

may be experiencing problems.

Dark, poor, or no picture
(screen is lit), but sound is
good.

• Adjust the brightness. For more

information, see “Adjusting the
TV picture”
on page 15.

• Make sure that the correct picture

mode is selected. For more
information, see “Adjusting the
TV picture”
on page 15.

• Make sure that the antenna or

cable TV is connected correctly
and securely. For more
information, see “Connecting an
antenna, cable TV, or satellite TV
box” on
page 10.

No color, dark picture, or
color is not correct.

• Adjust the color saturation. For

more information, see “Adjusting
the TV picture” on
page 15.

MENU

Exit

Closed Caption

Menu Settings

Input Label

Audio Only

Audio

Channel

Off

Setup

Picture

Select

Move

VGA Settings

Parental Controls

Time

Restore Default

Only snow (noise) appears
on the screen.

• Try another channel. The station

may be experiencing problems.

• Make sure that the antenna or

cable TV is connected correctly
and securely. For more
information, see “Connecting an
antenna, cable TV, or satellite TV
box”
on page 10.

• Check the signal strength. See

“Checking digital TV signal
strength” on
page 20.

Dotted lines or stripes
appear on the screen.

• Adjust the antenna.
• Move the TV away from noise

sources such as cars, neon signs,
or hair dryers.

Double images.

• Use a highly directional outdoor

antenna or cable TV.

The picture has a few bright
or dark spots.

• A few bright or dark spots on an

LCD screen is normal. It does not
affect the operation of this TV.

Good picture, but no
sound.

• Make sure that the sound is not

muted.

• Make sure that the sound mode is

set to Stereo or Mono. For more
information, see “Selecting the
audio mode” on
page 16.

Audio noise.

• Make sure that there is no

interference with infrared
equipment such as a cordless
telephone or headphones. Move
the infrared equipment away
from the TV to eliminate the
noise.

Problem

Solution

Remote control does not
work.

• Make sure that the power cord is

plugged in.

• Make sure that there are no

obstructions between the remote
control and the remote control
sensor on the front of the TV.

• Make sure that the batteries are

installed correctly. For more
information, see “Installing
remote control batteries” on
page 8
.

• Replace the batteries. For more

information, see “Installing
remote control batteries” on
page 8
.

Trouble programming your
existing universal remote
control.

• See instructions and a table of

common codes in “Programming
a universal remote control to
work with your TV
” on page 8.

• Codes are subject to change. For

up to date codes, go to
www.dynexproducts.com.

• Replace the batteries. For more

information, see “Installing
remote control batteries” on
page 8.

• Refer to the User Guide that

accompanied your universal
remote control and contact the
manufacturer if problems persist.

Problem

Solution

DX-32L-37L-46L150A11_10-0012.book Page 29 Thursday, January 14, 2010 8:30 AM