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Cisco Cisco Unified Communications Server 2000.4.3a User Manual

Page 27

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27

Installing the Operating System on the Cisco Unified Communications Server, Versions 2000.4.3 and 2000.4.3a

OL-10221-02

Installing Operating System Software Updates

Verify that you have enough free disk space on the server. Make sure that you have 1 GB of free disk
space. Delete any unnecessary files. Remove old log files, CDP records, old installation files, and
so on.

Close all programs.

To install the software update, perform the following procedure:

Procedure

Step 1

Before you install the software update, review the

“Frequently Asked Questions About Operating

System Software Updates” section on page 24

.

Step 2

Click

http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des.

Note

To obtain the update from the web, you must log in with your Cisco Connection Online (CCO) username
and password.

Step 3

In the window that displays, locate the readme document for the software update.

Step 4

Review the readme document for specific installation procedures, notes, caveats, and compatibility
information.

Step 5

Download the software update to your hard drive.

Step 6

Keep track of the location where you save the downloaded file.

Step 7

To begin the installation, double-click the downloaded file.

Step 8

Perform the installation on every server where the update is supported, starting with the Cisco Unified
CallManager publisher database server followed by the subscriber servers one at a time.

Step 9

Perform post-installation tasks, as described in the

“Additional Tasks (Post-Update)” section on page 27

.

Additional Tasks (Post-Update)

Enable all Cisco-verified, third-party applications and services that you disabled before the update;
reboot the server.

Verify that the following services are running:

MS-SQL Agent, MS-SQL Server, and other SQL dependencies

DC Directory

SNMP and its dependencies

IIS Admin and its dependencies on the publisher database server

Network Time Protocol

Tip

If the services are not running, start the services by choosing Start > Settings > Control Panel
> Administrative Tools > Services
. From the Services window, right-click the service and
choose Start.

Verify that you can place and receive calls and that all features work as expected. For more
information on supported features, refer to the application documentation that support the features;
for example, refer to the Cisco Unified CallManager Features and Services Guide.