CITIZEN CLP-2001 - Manual (Page 48)

4.5 Print Troubleshooting
Problem Cause and remedy
Printing doesn't start. Power to the printer is off.
Printer is not properly
connected to a computer.
Printer setting is not
proper.
Tu rn 0 n th e power switch.
if power is not still turned on,
follow the steps in the Power
Troubleshooting.
Turn off the power switch and
connect it properly.
Correct the printer setting.
Missing ali lines. Print head connector
connection failure.
Paper and ribbon are not
set properly.
-> if the print head connector is
not properly connected, insert
it correctly.
-> Set them properly.
Partially dropouts. Print head is dirty.
Platen roller is dirty.
-> Check the print head
heating element for dirt, if
it's dirty, wipe the surface of
the print head heating
element with a soft clean
cloth soaked in ethylalcohol
etc.
Remove any dirt or label or
tape on the platen.
Note: if it can't be removed,
contact our service
personnel for general
maintenance.
(continued)
4 d 0