VACUUBRAND VACUU·CONTROL - Manual (Page 70)

Resolving problems
70 BA-N°: 999279/17.10.2014
Fault ` Cause 3 Remedy Personnel
No connection to
adapter.
` ` Ethernet cable (LAN) not
plugged in correctly.
` ` Cable break.
` ` Incorrect address entered
into address bar of web
browser.
` ` Adapter defective.
` 3
Check for connection icon in
CVC 3000 display.
` 3
Check patch cable.
` 3
Check plug connection.
` 3
Check IP address.
` 3
Replace defective parts.
Admin
VACUU• CONTROL
interface will not
display in web
browser window.
` ` Display unit switched off or
defective.
` ` Hardware or web browser
do not meet system require-
ments.
` ` Web page can not be found.
` ` Password input incorrect.
` 3
Switch on display unit.
` 3
Install current web browser
 see chapter “3.2 System
requirements“.
` 3
Check address in browser
window.
` 3
Enter password.
` 3
Inform your system adminis-
trator.
View, Con-
trol, Admin
Data logger no
measured values
available.
` ` Data memory of adapter has
been deleted due to a power
failure.
` ` CVC 3000 separated from
mains (power source).
` ` Voltage supply from CVC
to adapter has been inter-
rupted, e. g., SUB-D plug
has been removed.
` ` Firmware has been updated.
` 3
Keep adapter connected to
CVC until all measured val-
ues have been downloaded.
` 3
Save the measured values
first, then run the update.
` 3
Do not operate power switch.
View, Con-
trol, Admin
Patch cable con‑
nected directly
to computer but
no connection is
established.
` ` Computer is not support-
ing Gbit/s Ethernet standard
(LAN)  Auto -MDI-X .
` 3
Plug crossover adapter into
Ethernet connection of com-
puters. Ethernet cable 
crossover adapter  com-
puter.
Admin
User interface is
not displayed.
` ` JavaScript not enabled.
` ` JavaScript is blocked.
` 3
Enable JavaScript in your
web browser.
` 3
Allow JavaScript.
Control,
Admin
IP address has
been entered, but
user interface is
not displayed.
` ` Connection has been inter-
rupted.
` ` Enter key has not been
pressed.
` ` IP address has been
changed in network configu-
ration.
` 3
Check connection.
` 3
Reload or refresh page.
Control,
Admin
CVC 3000 does not
start.
` ` Firmware update has failed.
` ` Update has been interrupted.
` 3
Repeat CVC firmware update
or
` 3
contact our Service .
Admin
Several CVCs
have been
equipped with
VACUU•CONTROL
‑ all are named
VACUU CONTROL.
` ` Device names still set to fac-
tory-settings:
VACUUCONTROL
` ` Device names have not been
changed in the network con-
figuration.
` 3
Call up the network configu-
ration menu,
switch on the devices one
after another,
assign different device
names in the network config-
uration, e. g., LAB_Z1, LAB_
X2 etc.
Admin