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Resolving problems, Fault ` cause 3 remedy – VACUUBRAND VACUU·CONTROL User Manual

Page 69

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Resolving problems

69

BA-N°: 999279/17.10.2014

Fault

`

Cause

3

Remedy

Personnel

Frequent network

or connection

losses.

`

`

Interference.

`

`

Signal is impaired by other

radio technology, e. g., Blue-

tooth, microwave oven.

`

`

Interfering signals, e. g, from

transmission mast, magnet

or foreign network.

`

`

Distance between WLAN 

adapter and end device is

too far.

`

`

End device has connec-

ted automatically to another,

stronger or preferred wireless

network.

`

3

Do not place WLAN adapter 

in the vicinity of other radio

technology.

`

3

Do not place WLAN adapter 

in the vicinity of jammers.

`

3

Reduce distance to WLAN 

adapter.

`

3

`

3

Check if your end device is

still connected to the VACU-

UCONTROL‑SoftAP. 

`

3

Disconnect preferred wirel-

ess network connections.

`

3

Select and connect VACUU-

CONTROL again. 

`

3

Select VACUUCONTROL 

and start connecting again.

Admin

No WLAN connec‑

tion.

Authentication

error.

`

`

CVC 3000 or pumping sys-

tem switched off.

`

`

Another user is already con-

nected to the SoftAP.

`

`

Options of network configura-

tion not known.

`

`

SUB-D plug loose.

`

`

Distance between WLAN 

adapter and end device is

too far.

`

`

Structural restrictions, rein-

forced concrete, steel beams,

water etc...

`

3

Switch on CVC 3000 or

pumping system.

`

3

Check if another user is

already logged in. Agree

upon access.

`

3

Read instruction for use of 

network router, network con-

nection or end device.

`

3

Check SUB-D connection

and fix.

`

3

Reduce distance to WLAN 

adapter.

`

3

In case of larger distances or

structural interferences use a

WLAN router to integrate the 

WLAN adapter into your net-

work.

`

3

Use repeater or

`

3

use LAN‑Adapter.

`

3

If indicated reset to factory

settings.

Admin

WLAN network is

not displayed.

`

`

WLAN adapter not correctly 

connected.

`

`

VACUU‑CONTROL WLAN 

network uses the same SSID

as another network.

`

`

WLAN adapter defective.

`

`

SSID has been changed.

`

`

WLAN adapter has been 

integrated into an existing

network (infrastructure).

`

3

Check plug connection.

`

3

Check name of WLAN net-

work.

`

3

Replace defective parts.

Admin

No connection to

adapter.

`

`

CVC 3000 or pumping sys-

tem switched off.

`

`

SUB-D plug loose.

`

3

Switch on CVC 3000 or

pumping system.

`

3

Check SUB-D connection .

`

3

Fix SUB-D connection .

Control,

Admin