Sure Heat VMO Vented - Manual (Page 12)

WARRANTY
Warranty shall apply to the original purchaser at the original installation point only.
All logs are guaranteed for three years against manufacturer’s defects.
The burner assembly system is guaranteed for a period of (3) years from the date of purchase and will
be replaced for freight costs only.
Safety Pilot, valves and thermocouples are guaranteed for a period of one (1) year under the original
manufacturer’s warranty.
General Warranty: This warranty does not apply in the case of improper installation, neglect, accident,
misuse or as a result of modifications of the original product.
All costs for removal and re-installation are the expressed responsibility of the purchaser.
For repair, replacement, or service to defective part/parts please contact our Customer Service Hotline
number below. Thereafter with valid warranty registration and proof of purchase, call the Customer
Service Hotline for authorization to ship defective part prepaid and insured in original carton to Sure
Heat Manufacturing, 1861 West Oak Parkway, Marietta, GA 30062. Goods returned improperly
packaged are the sole responsibility of purchaser.
It is agreed that any repair or replacement is the exclusive remedy from Sure Heat Manufacturing.
In no case shall Sure Heat be liable for any consequential damage or breach of this or any other
warranty expressed or implied whatsoever. This limitation as to consequential damages shall not
apply in states where prohibited.
Purchased From:______________________________________ Date:___________________
Size:  24” Model:
Name:_______________________________________________ Phone: (____)________________
Address:_________________________________________________________________________
City:_____________________________ State:______ Zip:___________________
Please photocopy and return to Sure Heat
within 14 days of purchase.
If you have other questions, please contact our
Customer Service Hotline at (800) 229-5647.
Page 12
RMH-130-00531A
08/08