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Ce mark, Limited warranty, Extended warranty – Scientech S9000 User Manual

Page 25: Returned goods procedure

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CE Mark

All Scientech Electronic Balances carry the CE Mark and conform to the requirements of the following standards:

EN 55011: 1998

Limits and Methods of Measurement of Radio Disturbance Characteristics of Industrial, Scientific and

Medical (ISM) Radio-frequency Equipment

EN 61326-1: 1997

EMC Requirements for Electrical Equipment for Measurement, Control and Laboratory Use

EN 61010-1: 1993

Safety Requirements for Electrical Equipment for Measurement, Control and Laboratory Use

LIMITED WARRANTY

All Scientech Electronic Balances and their accessories are warranted against defects in materials and workmanship within North

America for three (3) years and all other areas for two (2) years from the date of delivery. During the warranty period, Scientech

will repair, or at its option replace at no charge, components that prove to be defective. The equipment must be returned, shipping

prepaid, to Scientech's product service facility. This limited warranty does not apply if the equipment is damaged by accident or

misuse or as a result of service or modification by other than a Scientech service facility. The foregoing warranty is in lieu of all

other warranties expressed or implied including but not limited any implied warranty of merchantability, fitness, or adequacy for any

particular purpose or use. Scientech, Inc. shall not be liable for any special incidental or consequential damages whether in contract,

tort or otherwise.

EXTENDED WARRANTY

Extended warranty coverage can be purchased in a one or two year term at the time of balance purchase. Details are available by

calling Scientech at (800) 525-0522.

RETURNED GOODS PROCEDURE

Should it become necessary to return any item to Scientech for any reason, please contact our Product Service Department at (800)

525-0522 or (303) 444-1361 or Fax (303) 444-9229 or E-mail [email protected]. When you contact us, please be ready to

provide the model number, serial number and a description of the problem. Frequently we can provide self-help information that

will eliminate the need for returning the unit.

If equipment return is required, please pack the items in the original box and packing material. As an alternate, place equipment in

a snug fitting box, then pack that box in a larger box with at least four inches of packing material between the two boxes. Scientech

does not assume responsibility for underpacked items.

Please include the name and phone number of the person we should contact regarding repair question(s).

Normally, products are repaired and shipped within 5 working days after their arrival at the product service facility. This is an

average time and could vary depending on the workload.

Shipping Address:

Scientech, Inc.

5649 Arapahoe Avenue

Boulder, CO 80303

U.S.A.

PN10597D