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Quickspecs, Standard features, Proliant bl20p and p-class system – Compaq ProLiant p-Class User Manual

Page 9

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QuickSpecs


ProLiant BL20p and p-Class system

DA-11411

Canada — Version 1 — August 26, 2002

9

Standard Features

Compaq ProLiant BL p-Class Server Blade Enclosure and Interconnects

(continued)

Service and Support

Compaq Services provides a three-year, limited warranty, including Pre-Failure Warranty (coverage of hard drives,

memory and processors) fully supported by a worldwide network of resellers and service providers. Compaq

technical assistance is available 7x24, toll free in the United States and Canada. Telephone support services may

be covered under warranty or available for an additional fee.

Note: Limited Warranty includes 3 year Parts, 3 year Labour, 3-year on-site support.

A full range of CarePaq

 packaged hardware and software services:

Installation and start up

Extended coverage hours and enhanced response times

System management and performance services

Availability and recovery services

Note: For more information, customer/resellers can contact

http://www.compaq.com/services

.

Please see the following URL regarding Warranty Information For Your Compaq Products:

http://www.compaq.com/support/warranty_upgrades/web_statements/176738.html.

For additional information regarding Worldwide Limited Warranty and Technical Support, please see the following

URL:

ftp://ftp.compaq.com/pub/supportinformation/ejourney/176738.pdf

.

Note: These Web sites are available in English only.

Note: Certain restrictions and exclusions apply. Consult the Compaq Customer Support Centre at 1-800-567-1616

for details.