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Problems in windows 3.1x – CREATIVE AWE64 User Manual

Page 45

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D-4 Troubleshooting

Problem

System hangs during the 16-bit digitized sound test, but
it works fine during the 8-bit test.

Cause

Your system’s motherboard cannot handle High DMA
at full speed. On some machines, the DMA controller
on the motherboard does not function properly during
High DMA transfers. High DMA transfers on such
machines might corrupt the data in main memory and
cause the system to hang or encounter a parity error.

Solution

Run the Plug and Play configuration utility and select
Low DMA in place of the High DMA channel. 16-bit
audio data will then be transferred through the Low
DMA channel.

When you set your High DMA channel to Low
DMA, you will lose the full-duplex operation,
which requires two separate DMA channels.

Problems in Windows 3.1x

The following are problems you might encounter when in
Windows 3.1x:

Problem

No sound is heard when running your audio card’s
Windows applications.

Cause

One or more of the sound drivers might not be included
in the SYSTEM.INI file.

Solution

Check the SYSTEM.INI file. To do so:

1. On the File menu in Program Manager, click Run.

2. Type SYSEDIT in the Command Line box and

click the OK button.