Canon RE-350 - Manual (Page 22)

TROUBLESHOOTING
5
21
The fluorescent illumination lamps and backlight are consumables.
Replace with a new lamp if a lamp starts flickering or becomes dark.
For details of replacement, consult your dealer. MEMO
If the RE-350 does not function properly, check the following points before contacting your dealer.
Problem Possible cause
Reference
page
No image appears on
the monitor • The lens cap has not been removed. 9
• The power of the RE-350 or other equipment has not been 12
turned ON.
• Connection may be incorrect. 16
• The input source is not selected correctly. 17
The picture cannot be
focused correctly
Pictures appear
reddish/bluish • The white balance has not been adjusted. 14
• The color tone of the video monitor is not correct. —
Pictures are too
bright/dark • Exposure of the RE-350 or monitor has not been adjusted 15
correctly.
• The object is not illuminated properly. —
Pictures appear with
flicker • The electronic shutter speed selector has been set 7
incorrectly.
The input source
cannot be changed • The power of the RE-350 or other equipment has not been 12
turned ON.
• Connection may be incorrect. 16
Pictures do not change
to black and white • Pictures via external input equipment have been projected. 17
The illumination lamps
do not light up
immediately when the
LIGHTS button is
pressed • To protect the lamps, the system preheats for 3 seconds,
then the lamps light up. During preheating, the LIGHT
indicator flashes. This is not a malfunction.
—
The RE-350 cannot be
controlled by a
computer • The power of the RE-350 or other equipment has not been 12
turned ON.
• Connection may be incorrect. 16
• Incorrect operation may be the cause. —
If the problem cannot be solved after checking the above points, contact your dealer.
• The document may be too dark or glowing. 13
• Strong light may be reflected on the screen. 13
• The object has low contrast. 13
• Focusing has been set in manual mode. 13