MF Digital OptiEC Pro - Manual (Page 13)

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Page 13
Scribe EC Quick Installation Guide
with Prism PLUS Printer
Document Revision: 2004/12/07
ScribeEC with OptiEC PRO printer
Installation Guide
Document Revision: 2004/12/28
Troubleshooting
1. The ScribeEC program did not recognized the loader.
a. Check the power cable on the back of the ScribeEC loader.
b. Make sure the power switch on the power supply of the loader is in ON
position (the I is pressed in).
c. Make sure the power switch on ScribeEC loader is turned ON.
d. Check the serial cable (RS232) connection between the ScribeEC loader
and the host PC.
2. ScribeEC program did not recognize any drives.
a. Press the eject button on the drive to check for power.
b. Check the power cable on the back of the drive bay.
c. Turn the power button on the drive bay. The power button is located on
the front of the tower.
d. Check the firewire connection between the drive bay and the host PC.
e. Check if Windows operating system recognized the drives by going to My
Computer or Device Manager. Windows operating system must initialize
the drives prior to executing the ScribeEC program.
3. ScribeEC program did not recognize printer.
a. Make sure the power is turned ON to the printer.
b. Make sure the ScribeEC program is set for OptiEC PRO printer.
c. Check the USB cable connection between the printer and the host PC.
d. Check the printer interface cable connection between the printer and the
ScribeEC loader.
e. Manually eject the printer tray then execute the ScribeEC program.