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Appendix b: troubleshooting – Verykool i610 User Manual

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Appendix B: Troubleshooting

This section lists some problems that you might meet while using your phone. If you feel that
your phone do not operate normally, please reset settings first, and then follow
Troubleshooting Guide. If you are still unable to solve problems, please contact the authorized
service center or the store from where you purchased the phone.

Problems

Solutions

Can not
answer
or make
a call

Make sure that the phone has been switched on.
Make sure that the battery is charged.
Make sure that the signal intensity is high enough.
Make sure the own number function in the call setting is system
preset or number sending.
Make sure the line switch in call setting is the system preset line.
Check whether you have set up call barring or fixed dialing or any
other safety function.
Check whether you have set up call diverts. Check whether you
have inserted the proper SIM card correctly.

Low
voice

Check if the volume has been set too low.

No ring

Check whether you have set up the” Silent” option.
Check whether the ring volume is not too low
Move away from a noisy place to check if you can hear the phone
ringing.
Check whether you have set up call diverts.

T-Flash
card
detect
slowly

Format your T-Flash card with your phone.
Note: To protect your files from getting lost, please backup the
important information into the safe place before you formatting card.