Concord Camera Concord Eye-Q 4363z User Manual

Page 64

TROUBLESHOOTING

POSSIBLE CAUSE

There was sufficient flash for the
picture and the flash did not fire.
This happens when the camera is
set to Auto Flash.

Camera’s flash has been turned
off.

Flash did not charge.

Subject or camera was moved as
the picture was taken.

The focus was not locked before
taking the picture.

White balance is not set properly.

Memory is full.

Camera is not set in picture/video
clip taking mode.

Power is off.

Camera is in Auto Power off
mode.

The SD card is locked or write
protected.

Viewfinder is dirty.

Something was blocking the lens
when taking the picture.

The picture was not centered
correctly in the viewfinder.

The battery level is low and the
camera does not have sufficient
power to complete picture
capture.

POSSIBLE SOLUTION

This is normal as your cameras
electronic light sensor is
programmed to only fire the flash
when needed.

Turn the flash to Auto flash.

Verify that the Ready LED has
stopped blinking before taking a
picture.

Hold the camera steady until the
picture is taken.

Before taking a picture, press the
shutter button half-way to lock
the focus, and press the shutter
button fully to capture the picture.
(p.11)

Reset the white balance feature
to Auto, or for the specific lighting
in the surrounding area.

Delete unwanted pictures and
continue shooting.

Download the stored files to your
PC and delete the files from the
memory card.

Insert a memory card with
sufficient memory available.

Set the camera to the proper
mode for recording video clips, or
taking photographs.

Turn the power on.

Remove the SD card from the
card slot and slide the lock switch
to off.

Clean the viewfinder with a soft
cloth or cotton swab. See the
Camera maintenance section.

Keep hands, fingers, etc. away
from the lens when taking a
picture.

Leave space around the subject
when centering the picture in the
viewfinder.

Replace batteries.

SYMPTOM

Flash did not work.

Picture taken is blurry.

There is something wrong with
the color of the photographs.

Cannot take a picture or a
video clip.

Cannot take a picture or a
video clip when using an SD
memory card.

Picture is blurred when looking
through the viewfinder.

Part of the picture/ video clip is
missing.

Camera is not responding
during picture capture.

DZ4363 UG(514338-02)-E 62

6/16/04, 10:21:04 AM