Concord Camera Concord Eye-Q 4363z - Manual (Page 63)

61
TROUBLESHOOTING
En
TROUBLESHOOTING
POSSIBLE CAUSE
Batteries were not installed
correctly.
Batteries are dead or weak.
Battery door was not closed
correctly.
The camera needs to be reset.
The batteries are drained of
power.
Poor Lighting.
Lens is dirty.
Subject is too close.
Subject is too close.
The flash is not needed.
Lighting condition is too bright.
The subject is too far away for the
flash to be effective.
Flash is not on.
The subject is in front of a bright
light.
Lighting condition is too dark.
POSSIBLE SOLUTION
Install batteries correctly by
following the indication engraved
on the edge of the battery
compartment or that on the
battery contact.
Replace batteries.
Close the battery compartment
properly.
Press the reset button on the
back of the camera with a pointed
object, such as a pen, then power
the camera off then on.
Replace the batteries with new
ones.
Increase the lighting in the
surrounding area when taking
pictures and video clips.
Clean the lens with a soft cloth.
See the Camera Maintenance
section.
Stand at least 2 ft. (0.6m) away
from the subject in the normal
mode. At Macro mode, stand
4’’ (10cm) away from the
subject.
Move the subject further away
from the camera.
Change the camera setting to
Auto Flash. See p.12.
Decrease exposure
compensation. See p.22.
Move the subject closer to the
camera, or move the camera
closer to the subject.
Turn the flash On.
Change the subject’s position.
Increase the exposure
compensation. See p.22.
SYMPTOM
Cannot turn on the camera.
The camera buttons do not work.
The camera turns off during
usage.
Picture/Video clip has poor
image quality.
Flash picture taken is too light.
Flash Picture taken is too dark.
CAMERA
PICTURES/VIDEO CLIPS
TAKING PICTURES
DZ4363 UG(514338-02)-E 61 6/16/04, 10:21:04 AM