Storage Appliance HD325 User Manual

Page 64

Clickfree Portable Backup Drive User Guide

Advanced topics

HAT IF

FORGET MY PASSWORD

If you have forgotten your password, and cannot remember it from the hint you set
when you enabled password protection, your only choice is to reset the Portable Backup

Drive and lose all of your backed-up content.

♦ To reset the Portable Backup Drive

1. When prompted to type your password, click

Forget My Password

You can:

• erase the backed-up content and re-enable security – go to step 2
• erase the backed-up content and disable security– go to step 6

2. Leave

Erase backed up data and re-enable security

selected.

3. Type a new password (that you will remember) in both the

New Password

and

Retype Password

fields.

4. Optionally set a hint.

5. Click

Erase and Enable security

, and continue with step 8.

6. Select

Erase all backed up data but do not re-enable security.

7. Click

Erase

and continue with step 8.

8. Click

Yes

to confirm that you are sure you want to erase all backed-up content.

Clickfree shows you how far it has got with erasing data, then tells you that your

Portable Backup Drive has been reset.