Storage Appliance HD325 User Manual

Page 13

Clickfree Portable Backup Drive User Guide

Backing up my content

HAT IF

LICKFREE DOESN

’

T START UP AUTOMATICALLY

There could be a couple of reasons why

Clickfree

does not run when you plug in the

Clickfree

Portable Backup Drive:

• If you are connecting the Portable Backup Drive to a USB hub (which could be in

your monitor or keyboard), the hub may not provide enough power for a Portable
Backup Drive. Try connecting to a USB port on the computer itself, or connect the

second USB plug (marked “Power only”) in to the hub also. As an alternative, you

can use an external power supply for the drive: 5V, minimum 1.5A, with tip
positive/outer ring negative. (Please call Clickfree customer care for more

information about obtaining an external power supply.)

• If you see a message telling you that “

Clickfree

™ Backup cannot start because you

do not have the required permissions. Please re-login to this computer as the

Administrator.”:

1. Log out.

2. Unplug the

Clickfree

Portable Backup Drive.

3. Log in again as Administrator.

4. Plug the

Clickfree

Portable Backup Drive in again.

The backup then starts automatically.

• Your computer settings may prevent

Clickfree

from running automatically because

“Autorun” is turned off.

To fix this problem, follow these steps. You only need to do this once, not every time
you use

Clickfree

♦ To turn on Autorun:

With the Portable Backup Drive connected to your computer:

1. Click the

Start

button on your computer, then click

My Computer

(WindowsXP/2000)

Computer

(Vista).

2. In the window that appears, find

Clickfree_System

ClickFree_Storage

3. Right-click either and select

Explore

4. Double-click

FixMyClickFreeBackup.exe

, and follow the on-screen instructions.

5. Unplug and re-connect your Portable Backup Drive. Backup should start automatically.