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Customer relations information – HONDA 2001 Accord Sedan - Owner's Manual User Manual

Page 343

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Customer Relations Information

Honda dealership personnel are

trained professionals. They should

be able to answer all your questions.

If you encounter a problem that your

dealership does not solve to your

satisfaction, please discuss it with

the dealership's management. The

Service Manager or General

Manager can help. Almost all

problems are solved in this way.

If you are dissatisfied with the

decision made by the dealership's

management, contact your Honda

Customer Relations Zone Office.

Refer to the U.S. and Canadian Zone

Office maps on the following pages.

When you call or write, please give

us this information:

Vehicle Identification Number

(see page

324

)

Name and address of the dealer

who services your car

Date of purchase

Mileage on your car

Your name, address, and tele-

phone number

A detailed description of the

problem

Name of the dealer who sold the

car to you

Warranty and Customer Relations

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