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Troubleshooting, Aper is not loaded straight – Citizen Systems PD-22 User Manual

Page 31

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31

Troubleshooting

No malfunction may be indicated in the following situations. Check these points before
considering malfunction as the cause of your problem.

Printer not operating

Paper cannot feed

Error results when

executing print

command

Cannot print using

infrared transmission

• Printer is not turned on.

• Battery “+” and “–” terminals are

reversed.

• Batteries are running low.

• Rechargeable batteries are not

sufficiently charged.

• A foreign object is caught on the

gear.

• Printer is not properly connected

to other device with cable.

• Printer is not turned on.

• Paper is jammed in the printer.

• Devices are either too close

together or too far apart.

• Infrared ports are not on axis.

• Press the POWER button (

).

• Install the batteries so that they

are in the proper direction.

• Replace all batteries with fresh

batteries.

• If using rechargeable batteries,

fully charge the batteries.

• Change the batteries again.

• Remove the foreign object.

• Make sure the printer and the

device issuing print commands are

connected correctly with the RS-

232C cable, then turn on the

power to the printer.

• Turn on the power.

• Open the paper roll cover and

remove the jammed paper or

other obstruction.

• Adjust the distance between the

two devices so that they are in the

range given in the specifications

(p. 22).

• Align both ports so that they are

directly facing each other.

Problem

Cause

Solution

Note: The service life of AA alkaline batteries may be reduced according to the environ-

ment or the way they are used. In such cases, use AA rechargeable NiMH batteries
or AA rechargeable NiCd batteries.