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Presario 1800 series – Compaq XL183 User Manual

Page 60

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24 T

ROUBLESHOOTING

P

RESARIO

N

OTEBOOK

M

AINTENANCE

AND

S

ERVICE

G

UIDE

1800 S

ERIES

Presario 1800 Series

Models: XL180, XL181, XL182, XL183, XL184, XL185,

and XL190, XL191, XL192

**This problem indicates that the backlight or its power circuitry has failed. If the backlight is

not functioning, the POST result cannot be observed. Connect the unit to an external

monitor before powering up the unit. If an external monitor is not available verify that POST

is complete by opening and closing the display, listening for the single or double beep, and

watching for the icons to turn on at the front of the Notebook.

Display is blank and

the Standby icon is

flashing.

System is in Standby mode.

Press any key or touch the

TouchPad.

Notebook display is
blank and the screen

on an external monitor

displays information.

Display function was switched
to the external monitor.

Press Fn+F3 to switch between
the external monitor and the

Notebook display (you may have

to press more than once).

Notebook display

flashes or has garbled

characters when

Notebook is connected

to external monitor.

The external monitor is set for

1024 x 768 or higher

resolution and view is toggled

back to the Notebook display,

which supports up to

800 x 600.

Restart the Notebook.

The light tubes on the

edge of the display

panel do not light up

at all and the

Power-On Self-Test

(POST) completes

when the unit is

powered up.**

Improper backlight or display

cable connections.

1. Check the display cable

connections and retest.

2.

Replace the display assembly

.

Defective inverter board.

Replace the display assembly

.

Defective display cable.

Replace the display assembly

.

Defective display panel.

Replace the display assembly

.

Defective system board.

Replace the system board

.

The light tubes on the

edge of the display

panel do not light up

at all and Power-On

Self-Test (POST) does

not complete when the

unit is powered up.**

Defective system board.

Replace the system board

.

Display

Problem

Probable Cause

Solution(s)

This manual is related to the following products: