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Troubleshooting, Presario 1800 series – Compaq XL183 User Manual

Page 37

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P

RESARIO

N

OTEBOOK

M

AINTENANCE

AND

S

ERVICE

G

UIDE

1800 S

ERIES

T

ROUBLESHOOTING

1

Presario 1800 Series

Models: XL180, XL181, XL182, XL183, XL184, XL185,

and XL190, XL191, XL192

Troubleshooting

This chapter covers troubleshooting and resolving common problems associated with

Compaq Presario 1800XL Series Notebook Computers. The basic steps in troubleshooting

include:

1. Preparing the Notebook for troubleshooting as outlined in

Preliminary Steps

2. Performing the

Power-On Self Test (POST)

and observing any error messages

displayed

Note: If the Notebook is unable to complete POST or an error message is displayed, skip

to Step 3 below to try to resolve the problem.

3. Attempting the recommended solutions described later in this chapter

When following the recommended solutions provided in

POST

and

Diagnostic Error Codes

,

perform the steps in the order listed above. Rerun POST after each recommended action

until the problem is solved, even if no error message occurs. Once the problem is solved,

do not perform the remaining recommended solutions.

Note: If the problem is intermittent, check the Notebook several times to verify that the

problem is resolved.

This manual is related to the following products: