Philips CDI550 - Manual (Page 17)

BEFORE REQUESTING SERVICE
If it appears that the CD-I player is faulty, first consult this
checklist.
It may be that something simple has been overlooked.
Under no circumstances should you attempt to repair the system
yourself; this will invalidate the warranty.
No power..........................• Check that the ON/OFF
button (2) is set to ON.
• Check that both plugs of the power
supply are properly connected.
• Check that there is power at the AC
outlet by plugging in another appliance.
Controller does not
operate..............................• Reset by switching player off, then
on again.
No picture.. Check that the TV is switched on.
• Select the same channel or input on
the TV as that of the player or check
the video connection.
Distorted picture.............. • Check the disc for fingerprints and
clean with a soft cloth, wiping from
centre to edge.
Interference pattern
on TV............................... • Avoid close position of video and
audio cables to power supply.
White dots on the screen (only for RF).
.........................................• Check the position of the power
supply and RF modulator (cables). Avoid
close position.
No start-up.
Screen does not change
Check if the disc door is properly
closed.
• Make sure the disc label is facing up.
• Clean the disc.
• See if the disc is defective by
trying another disc.
No sound.......................... • Check audio connections.
• If using a HiFi amplifier, try another
sound source.
Distorted sound
from HiFi amplifier......... • Check to ensure that audio
connections have not been made to
the amplifier Phono input.
No return to start-up
screen when disc is
removed........................... • Check to see if the CD-I program
requires another disc to be loaded.
• Reset by switching the player off,
then on again.
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