Defibtech DDU-2450 Series Operating Guide User Manual
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ORIGINAL END USER’S LIMITED WARRANTY*
COVERAGE
Defibtech, LLC provides a limited warranty that the defibrillator
and its associated accessories (e.g., batteries and pads),
whether purchased concurrently with the defibrillator as part
of a configuration or separately, shall be substantially free
from defects in material and workmanship. Defibtech’s limited
warranty shall only extend to the original end user, where
the original end user purchased the items from an authorized
Defibtech, LLC retailer. This limited warranty may not be assigned
or transferred. The terms of the limited warranty in effect as of
the date of original purchase shall apply to any warranty claims.
LENGTH OF WARRANTY
The defibrillator’s limited warranty is for a period of eight (8)
years from the date of purchase. The battery’s limited warranty
is for a period of four (4) years from the date of purchase, but
in no event shall the limited warranty period extend past the
date printed on the battery. Single use accessories (e.g., the
pads) shall have a limited warranty up to use or for a period
up to the expiration date, whichever is earlier. The limited
warranty for all other accessories is for a period of one (1) year
from the date of purchase, or to the expiration date, whichever
is earlier.
LIMITED WARRANTY LIMITATIONS
This limited warranty does not cover damage of any sort
resulting from, but not limited to, accidents, improper
storage, improper operation, alterations, unauthorized service,
tampering, abuse, neglect, fire, flood, war, or acts of God.
Additionally, this limited warranty does not cover damage of any
sort to the defibrillator or its associated accessories resulting
from the use of the defibrillator with unapproved accessories or
use of the accessories with unapproved medical devices. The
defibrillator and its associated accessories are not warranted
to be compatible with any other medical device.
LIMITED WARRANTY VOIDED
The limited warranty is immediately voided if: the defibrillator
or its associated accessories are serviced or repaired by any
entity, including persons, not authorized by Defibtech, LLC;
specified maintenance is not performed; the defibrillator is used
with one, or more, unauthorized accessories; the associated
accessories are used with an unauthorized defibrillator; or
the defibrillator or associated accessories are not used in
accordance with Defibtech, LLC approved instructions.
EXCLUSIVE REMEDY
At Defibtech, LLC’s sole discretion, Defibtech shall have the
option to repair, replace, or provide a credit. In the event
of replacement, Defibtech shall have the right at its sole
discretion to replace the item with a new, or refurbished, same
or similar item. Determination of a similar item shall be at
the sole discretion of Defibtech. In the case of replacement,
the replacement at a minimum shall reflect the prorated
time remaining for the item based on the remaining limited
warranty period. In the case of a credit, the credit shall be the
prorated value of the item based on the lower of the original
item cost of the same or similar item and the remaining limited
warranty period. In no event, shall the limited warranty period
of a replacement item extend past the limited warranty period
of the item it is replacing.
WARRANTY SERVICE
In order to obtain warranty service, contact the retailer from
whom the item was purchased, or Defibtech, LLC customer
service. In the event an item must be returned, a Return
Material Authorization (RMA) number is required. Items
returned without an RMA number will not be accepted. The
item shall be shipped at the original end user’s expense to a
destination specified by the retailer or Defibtech, LLC.
OBLIGATIONS AND WARRANTY LIMITS
THE FOREGOING LIMITED WARRANTY IS IN LIEU OF AND
SPECIFICALLY EXCLUDES AND REPLACES, TO THE DEGREE
PERMITTED BY APPLICABLE STATE LAW, ALL OTHER EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
NO PERSON (INCLUDING ANY AGENT, DEALER, OR
REPRESENTATIVE OF DEFIBTECH, LLC) IS AUTHORIZED TO
MAKE ANY REPRESENTATION OR WARRANTY CONCERNING
THE DEFIBRILLATOR OR ITS ASSOCIATED ACCESSORIES,
EXCEPT TO REFER TO THIS LIMITED WARRANTY.
THE EXCLUSIVE REMEDY WITH RESPECT TO ANY AND
ALL LOSSES OR DAMAGES RESULTING FROM ANY
CAUSE WHATSOEVER SHALL BE AS SPECIFIED ABOVE.
DEFIBTECH, LLC SHALL IN NO EVENT BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND,
INCLUDING, BUT NOT LIMITED TO, EXEMPLARY DAMAGES,
SPECIAL, PUNITIVE, COMMERCIAL LOSS FROM ANY
CAUSE, BUSINESS INTERRUPTION OF ANY NATURE, LOSS
OF PROFITS OR PERSONAL INJURY, EVEN IF DEFIBTECH,
LLC HAS BEEN ADVISED OF THE POSSIBILITIES OF SUCH
DAMAGES, HOWEVER OCCASIONED, WHETHER BY
NEGLIGENCE OR OTHERWISE, UNLESS APPLICABLE STATE
LAW DOES NOT ALLOW SUCH EXCLUSION OR LIMITATION.
WARRANTY INFORMATION
CONTACTS
Manufacturer
Defibtech, L.L.C.
741 Boston Post Road
Guilford, CT 06437 USA
X X X X
Y Y Y Y
Y Y Y Y
Tel.: 1-(866) 333-4241 (Toll-free within North America)
1-(203) 453-4507
Fax: 1-(203) 453-6657
Email:
[email protected] (Sales)
(Medical Device Reporting)
(Service and Repair)
Patents pending.
This product and its accessories are manufactured and sold under one or more of the
following United States patents: D523,393, D548,346, D551,628.
This product and its accessories are manufactured and sold under license to at least one or
more of the following United States patents: 5,591,213; 5,593,427; 5,601,612; 5,607,454;
5,611,815; 5,617,853; 5,620,470; 5,662,690; 5,735,879; 5,749,904; 5,749,905; 5,776,166;
5,800,460; 5,803,927; 5,836,978; 5,836,993; 5,879,374; 6,016,059; 6,047,212; 6,075,369;
6,438,415; 6,441,582.
European Authorized Representative
EC REP
Emergo Europe
Molenstraat 15
2513 BH The Hague
The Netherlands
*Applicable to defibrillators and associated accessories
having a date of manufacture on or after January 1, 2013. For
all others, refer to warranty information in effect at the time
of manufacture.