Comtrol RocketPort Universal PCI - Manual (Page 4)

iv - Table of Contents RocketPort Universal PCI User Guide: 2000284 Rev. G
Table of Contents
Troubleshooting ...................................................................................................................21
Before Calling Technical Support ........................................................................................................... 21
RocketPort Universal PCI Diagnostics .................................................................................................. 21
Bootable CD .............................................................................................................................................. 22
Running the Bootable Diagnostic CD ...................................................................................................... 22
Testing a Port or Ports ....................................................................................................................... 22
Stress Testing the RocketPort Universal PCI .................................................................................. 23
Exiting the Diagnostic ....................................................................................................................... 23
If the Diagnostic Fails ........................................................................................................................ 23
Troubleshooting Windows Systems......................................................................................................... 23
Comtrol Utility.......................................................................................................................................... 24
Using PortMon to Test the Driver Installation ................................................................................ 26
Using Test Terminal to Test a Port ................................................................................................... 29
Troubleshooting Linux Systems .............................................................................................................. 31
lcom(1) ....................................................................................................................................................... 31
File Transfer ............................................................................................................................................. 31
Changing Serial Port Settings (stty) ....................................................................................................... 31
Setting Up Terminals and Modems (mgetty, getty) ............................................................................... 31
Testing with minicom ............................................................................................................................... 31
Technical Support ....................................................................................................................................... 32