Testing with minicom, Technical support – Comtrol RocketPort INFINITY User Manual
Page 29
RocketPort INFINITY User Guide: 2000465
Rev. E
Troubleshooting - 29
Troubleshooting
Testing with
minicom
You can also use minicom, which shipped with most Linux distributions, to test the
serial ports. A Comtrol document is available for using
minicom
.
Technical Support
Comtrol has a staff of support technicians available to help you. You should review
Before Calling Technical Support
on Page 25 before calling Technical Support. If
you call for Technical Support, please have the following information available:
•
Model number
•
Serial number
•
Interface type
•
Operating system type, release, and service package, and if Linux, the kernel
version
•
Device driver version
•
Computer make, model, speed, and single or dual processor
•
List other devices in the computer and their addresses
Contact Method
Corporate Headquarters
Support
Device drivers
ftp://ftp.comtrol.com/html/rp_infinity_drivers.htm
Diagnostic and Utilities
ftp://ftp.comtrol.com/html/rp_infinity_diag.htm
Web site
Phone
763.
957.6000
Downloads
ftp://ftp.comtrol.com/html/default.htm