Reporting safety defects in the united states, In canada, Reporting safety defects in the – Chrysler 2015 Country - User Guide User Manual
Page 130: United states
REPORTING SAFETY DEFECTS IN THE
UNITED STATES
If you believe that your vehicle has a defect that could cause a collision or cause injury or death,
you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in
addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems between you, your authorized dealer and the
manufacturer.
To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–4236
(TTY: 1–800–424–9153), or go to or write to: Administrator, NHTSA,
1200 New Jersey Avenue, SE., West Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
In Canada
If you believe that your vehicle has a safety defect, you should contact the Customer Service
Department immediately. Canadian customers who wish to report a safety defect to the
Canadian government should contact Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to French Canadian customers who wish to report a safety defect to the Canadian government
should contact Transport Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to .
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