Install the firmware – Cisco 509G User Manual

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Installing Your Phone

Upgrading Your Phone’s Firmware

Cisco Small Business Pro IP Phone SPA50X User Guide (SIP)

Install the Firmware

STEP 1

Extract the firmware onto your PC.

NOTE

If you are in a VPN connection, you may need to disconnect before proceeding so
that your PC can communicate directly with your phone for the upgrade.

STEP 2

Run the executable file for the firmware upgrade (for example, double click upg-
spa504-6-2-0.exe).

STEP 3

Click Continue after reading the message regarding upgrading and your service
provider.

STEP 4

Enter the IP address of your phone and verify the address of your PC.

STEP 5

Click OK. The system displays information about your phone’s current software
and hardware.

STEP 6

Click Upgrade to begin the upgrade.

NOTE

Do not disconnect your phone’s power until the upgrade is complete (the lights on
your phone are no longer blinking).

STEP 7

Click OK to dismiss the status message of the upgrade.