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Before you call – Kenmore 970-5984 User Manual

Page 32

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Before You Call

• Solutions to common problems

Problem

Oven smokes excessively when broiling.

Solution

• Incorrect setting. Follow broiling instructions in Setting Oven Controls

section.

• Be sure oven door is opened to broil stop position when broiling.

• Meat too close to the broil element. Reposition the broil rack to provide

proper clearance between the meat & the element. Preheat the broil

element for searing.

• Meat not properly prepared. Remove excess fat from meat. Cut remaining

fatty edges to prevent curling, but do not cut into lean.

• Grease has built up on oven surfaces. Regular cleaning is necessary when

broiling frequently. Old grease or food spatters cause excessive smoking.

Flames inside oven or smoking from oven

vent.

Excessive spillovers in oven. For example this will happen for pie

spillovers or large amounts of grease left on the oven bottom. Wipe up

excessive spillovers before starting oven. If flames or excessive smoke

are present follow broiling instructions in Setting Oven Controls section.

Oven control panel beeps & displays

any F code error.

Oven control has detected

a

fault or error condition. Press

stop

key pad to

clear the error code. Try Bake or Broil function. If the F code error repeats,

remove power from appliance, wait 5 minutes and then repower appliance

and set clock with the correct time of day. Try Bake or Broil function again.

If the fault recurs, press

stop

to clear and call

1-800-4-MY-HOME®

for

assistance (See back cover).

Flex Clean does not work.

• Oven control not set properly. Review instructions in Flex Clean section.

Soil not completely removed after Flex

Clean.

Flex Clean was interrupted. Review instructions in Flex Clean section.

Excessive spillovers on oven bottom. Remove before starting Flex Clean.

Failure to clean soil from the oven frame, the door liner outside the oven

door gasket and the small area at the front center of the oven bottom.

These areas are not in the self-cleaning area, but get hot enough to burn

on residue. Clean these areas before the self-cleaning cycle is started.

Burned-on residue can be cleaned with a stiff nylon brush and water or a

nylon scrubber. Be careful not to damage the oven gasket.

Oven racks discolored.

Oven racks left in oven cavity during Flex Clean. Always remove oven racks

from oven cavity before starting a self-clean cycle. Clean by using a mild,

abrasive cleaner following manufacturer's instructions. Rinse with clean

water, dry and replace in oven.

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