Whirlpool DP3000XR Series - Manual (Page 15)

Whirlpool
FRANCHISED SERVICE
If you need service or assistance,
we suggest you follow these five steps:
!• Before calling for assistance...
3 .
K you need service’’
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops during
a cycle:
• Is the door tightly closed and securely
latched?
• Has the cycle been correctly set?
• Is the water turned on?
• Have you checked your home’s main fuses or
circuit breaker box?
• Is the power supply oord plugged into a live
circuit with the proper voltage?
• If the motor has stopped because of an over­
load, it will automatically reset itself within a
few minutes, if the motor does not start, call for
service.
If water remains in the dishwasher:
• Has the cycle completed?
• A small amount of remaining water is normal,
if detergent remains in the covered detergent
cup:
• Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
• Is the dishwasher detergent fresh and dry with­
out lumps?
• Is the cycle completed?
Whirlpool has a
nationwide net­
work of franchised
TECH-CARE® Serv­
ice Companies.
TECH-CARE service
technicians
are
trained to fulfill the
product warranty
and provide after­
warranty
service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step
2) or look in your telephone directory Yellow
Pages under:
APPLIANCES - HOUSEHOLD - ELECTRICAL APPLIANCES -
MAJOR - SERVICE & REPAIR MAJOR - REPAIRING & PARTS
OR
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple 999-9999
OR
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple ..................... 999-9999
WASHING MACHINES, DRYERS
& IRONERS • SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple 999-9999
2
. If you need assistance’^..
Caii Whiripooi COOL-LiNE® service as­
sistance teiephone number. Diai free from
anywhere in the U.S.:
1-800-253-1301
and talk with one of ourtrained consultants. The
consultant can instruct you in how to obtain sat­
isfactory operation from your appiiance or, if
service is necessary, recommend a qualified
service company in your area.
4
. K you have a problem’^..
Call our COOL-LINE service assistance tele­
phone number (see Step 2) and talk with one of
our consultants, or if you prefer, write to:
Mr. Donald Skinner
Director of Customer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in
your correspondence.
5
. K you need FSP
replacement parts’^..
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this sym­
bol of quality whenever you need a replace­
ment part for your Whirlpool appliance. FSP re­
placement parts will fit right and work right,
because they are made to the same exacting
specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in your area,
refer to Step 3 above or call the Whirlpool
COOL-LINE service assistance number in Step 2.
*lf you must call orwrite, please provide: model
number, seridi number, date of purchase, and
a complete description of the problem. This in­
formation is needed in order to better respond
to your request for assistance.
15