Before you call for service – Whirlpool BGS470W User Manual
Page 19
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Before You Call For Service
If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.
OPERATING PROBLEM
CHECK IF
WHAT TO DO
Nothing operates.
■ Oven is properly coimected to gas and
■ Contact an authorized Roper™
electrical supplies.
service techiudan to recormect
oven to gas and/or electrical
supplies. (See Instcillation
Instructions.)
■ Your home's main fuse has blown or
■ Replace fuse or reset circuit
circuit breaker has tripped.
breaker.
■ Controls are set correctly.
■ Reset controls, if needed.
■ The flow of combustion and/or
■ Remove blockage to airflow to and
ventilation air to the oven is blocked.
around oven.
Oven will not operate.
■ The controls are set correctly.
■ Reset controls, if needed.
Burner fails to light.
■ Oven is connected to electrical power.
■ Contact an authorized Roper™
service technicicLn to recormect
oven to electrical supply. (See
Installation Instructions.)
■ Your home’s main fuse has blown or
■ Replace fuse or reset circuit
circuit breaker has tripped.
breaker.
Control knob(s) will not turn.
■ You pushed in knob(s) before trying to
turn.
■ Push in knob(s) before turning.
Self-Cleaning cycle will not
■ The clock shows the correct time of
■ Reset clock, if necessary.
operate. (Model BGS470W)
day.
■ You have set a delay start time.
Soil is visible on continuous-
■ You broil often.
■ The special finish is designed to
cleaning oven finish.
gradually reduce oven soil during
(Model BGC430W)
normal baking or roasting. It is not
designed to keep your oven
spotless, only presentably clean. If
you broil often, you may see oven
soil Follow hand-cleaning tips on
page 13.
■ Soil is on door.
■ The door is cooler than the oven
walls. Soil will be more visible on
the door than other areas in the
oven. See hand-cleaning tips on
page 13.
■ Soil is caused by sugar and starchy
■ Sugar and starchy spills may leave
spills.
stains. See page 13 for hand
cleaning tips. Use foil on lower
rack to catch these spills.
Cooking results are not what you
■ Pans are the size called for in the
■ Use correct-size pans.
expected.
recipe.
■ You are following a tested recipe from
a reliable source.
■ Modify recipe or find a new recipe.
■ When baking, you have preheated the
■ Preheat the oven according to
oven as the recipe calls for.
recipe's specifications.
• When baking, you have allowed
• Reposition pans for best air
1 1/2 to 2 inches (4-5 cm) on all sides of
the pans for air circulation.
circulation.
■ When broiling, you have completely
■ Completely close broiler drawer/
closed the broiler drawer or oven door.
oven door.
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