If you need assistance or service, Before calling for assistance, If you need assistance – Whirlpool RB260PXY User Manual
Page 37: Or service
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I F Y O U N E E D A S S I S T A N C E O R S E R V I C E
If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip
tion of the problem, your appliance's complete model and serial numbers and the purchase date. (See
page 2.) This information is needed to respond to your request properly.
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any kind.
Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Nothing will
operate
The unit is not wired into a live
circuit with proper voltage.
A household fuse has blown or a
circuit breaker has tripped.
Wire the unit into a live circuit with proper
voltage. (See Installation Instructions.)
Replace household fuse or reset circuit
breaker.
The oven will not
operate
The electronic controls have not
been set correctly (single/upper
oven).
A delayed start time has been
programmed (single/upper oven).
The Oven Selector is not turned
to BAKE or BROIL (lower oven).
The Oven Temperature Control
is not turned to a temperature
setting (lower oven).
Refer to the section in this manual
describing the function you are operating.
Wait for the start time to be reached.
Turn the Oven Selector to BAKE or
BROIL.
Turn the Oven Temperature Control to a
temperature setting.
The Self-Cleaning
cycle will not
operate (single/
upper oven)
The oven clock does not show the
correct time of day.
The Lock Lever is not in the Clean
position-all the way to the right.
A delayed start time has been
programmed.
Reset clock to show the correct time of
day. (See page 10.)
Move Lock Lever all the way to the right.
Wait for the start time to be reached.
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