Connecteddrive, Vehicle equipment, Bmw assist – BMW 2012 3 Series M3 Сoupe User Manual

Page 229

228

Communications

ConnectedDrive

Vehicle equipment

In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.

BMW Assist

General information

BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency Request
is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After the contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without you having to visit a
BMW center. After the BMW Assist system has
been deactivated, no BMW Assist services will
be available. The BMW Assist system can be
reactivated by a BMW center after a new con-
tract has been signed.

Requirements

The installed BMW Assist system is logged
into a mobile phone network. This network
must be capable of transmitting the ser-
vices.

To transmit position data, the vehicle must
be able to determine its current position.

To activate and update BMW Assist, a GPS
signal must be available.

The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.

BMW Assist is activated.

Services offered

Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.

Automatic Emergency Request: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW
Assist Response Center then speaks with
you and takes further steps to help you.

Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.

Customer Relations: connection to Cus-
tomer Relations for information on all
aspects of your vehicle.

TeleServices: the data on your vehicle's
service status or required inspections are
transmitted to your BMW center, either
automatically before a service due date or
when you request a service appointment.

Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.

Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.