Connect Tech DFlex-4/104 - Manual (Page 21)

Chapter 1: Introduction 1-9
DFlex-4/104 User's Manual, ver. 0.04
RMA Overview
Connect Tech products requiring warranty or non-warranty
repairs need an RMA number. To obtain a Return Merchandise
Authorization (RMA) Number please contact:
Connect Tech Inc.
Technical Support
42 Arrow Road
Guelph, Ontario
Canada N1K 1S6
Phone: (519)
836-1291
Toll Free: 1-800-426-8979
Facsimile: (519) 836-4878
Email: [email protected]
FTP: ftp.connecttech.com
URL: http://www.connectttech.com/support/support.html
Include with the product, proof of purchase (including date of
purchase), a description of the problem and the RMA number.
Clearly display the RMA number on the external packaging.
Please refer to the Limited Warranty for further restrictions or
requirements.
Your DFlex adapter is very sensitive to static electricity. Make
sure that before you remove the card from your computer, you
wear an anti-static wristband. When you remove the board from
your computer, handle it only by the edges and place it on the
anti-static bag or an anti-static mat.
Note:
1. Please pack the item for repair securely and ship it prepaid
and insured. Connect Tech is not liable for damage or loss
to the product due to shipping.
2. Connect Tech will not accept items for repair without an
RMA number.
3. Connect Tech will not accept items for repair shipped freight
collect.