Kofax Communication Server 9.2.0 - Manual (Page 56)

Environment Guide Version 9.02.00
56 © Copyright Kofax, Inc. All information is subject to change without notice.
5.7 Restrictions
From VMware only ESX Server is supported. VMware Workstation, VMware Player, and VMware Server
(formerly called VMware GSX Server) are NOT supported.
Hyper-V is only supported with Windows Server 2008 R2 or later as host operating system.
A Tandem system can only be supported if the primary server is on another physical host than the
secondary server.
With TC/Archive, TC/Juke or a DVD/CD writer are not supported. Only network storage is supported.
If there are timeouts or low throughputs, increase the allocated resources on the virtual machine or use
dedicated hardware!
Maximum of 60 LS1(V2) Fax channels are supported per TCOSS (single or tandem) server
Maximum of 90 FoIP Fax channels are supported per TCOSS (single or tandem) server (additional
conditions apply, see KCS Fax over IP for details)
Not more than 10 instances of IPPrinter are supported, although more instances can be installed.
LSD cannot be supported, as no serial interface is available on virtual machines.
TCOSS must run on a single virtual machine (max. 10 instances)
TC/Report is only supported if the SQL Server is not running on the same machine. Running TC/Report
on MSDE or SQL Express is not supported.
Productive TC/Web installations on virtual machines are not supported. TC/Web test & development
systems for feature tests which do not require performance are supported.
Voice applications are not supported on virtual machines.
TC/MA is not supported.
5.8 Hints
5.8.1 MAC Address Locking
If you want to run the KCS systems on VMware clusters, you have to lock the MAC address on the TCOSS
server.
If this is not done, there will be licensing problems when TCOSS boots up on another cluster server.
For more details on MAC address locking see:
http://kb.vmware.com/vmtnkb/search.do?cmd=displayKC&docType=kc&externalId=507&sliceId=SAL_Publi
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